Terms and Conditions
The content of this web-site is for information purposes only. By downloading any of the information contained in any of the Mr & Mrs Cloud site, you agree to the terms and conditions as outlined in this notice. If you do not agree to them, do not use this site or download any information.
The information is not intended for use without professional advice. If you rely on the information it is at your own risk and Mr & Mrs Cloud Pty Ltd (ABN 776 134 641 36) accept and shall have no liability of whatever nature and howsoever arising in respect of any claim, damages, loss or expense, whether direct or indirect including consequential loss or loss of profit, arising out of or in connection with the reliance by you, the browser, on the contents of this web-site, or the user of the products and services described herein.
Mr & Mrs Cloud endeavours to ensure that the data and other material in this web-site are correct and complete, but does not accept liability for any error made in or omission from this web-site. The development of Mr & Mrs Cloud products and services is continuous and published information may not be up to date. It is important to check the current position with Mr & Mrs Cloud.
You acknowledge and agree that all proprietary rights in the information received shall remain the property of Mr & Mrs Cloud. Reproduction, redistribution and transmission of any information contained in the web-site is strictly prohibited.
Mr & Mrs Cloud shall not be liable for any claims or losses of any nature, arising indirectly or directly from use of the data or material on this site or unauthorised access to this site or otherwise howsoever arising (except to the extent required by law).
The contents of this web-site do not constitute an invitation to invest in shares of Mr & Mrs Cloud. Links to other sites from this web-site are for information purposes only. Should the viewer leave this web-site via a link contained herein, and view content that is not provided by Mr & Mrs Cloud, the viewer does so at its own risk. The content of web-sites to which you link will not have been developed, checked for accuracy, or otherwise reviewed by Mr & Mrs Cloud. Mr & Mrs Cloud is not responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or punitive. Mr & Mrs Cloud makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality or timeliness of any electronic content.
The user agrees to submit exclusively to the law of Australia and the jurisdiction of the courts of Australia in respect of any dispute arising out of use of the web-site.
In the event any that any of these terms and conditions are held to be invalid or unenforceable, the remaining terms and conditions will remain in full force.
Satisfaction Guarantee/Free Re-Sit Policy:
After you have completed a paid course, if you are unsatisfied with your training experience for any reason or need a refresher you can re-sit the same class (provided it is the same version) within twelve (12) months of your original course date using your same materials on a space available basis. This free re-sit is only applicable for guaranteed-to-run Mr & Mrs Cloud delivered courses.
*Additional lab/kit costs may apply to certain courses.
Class Attendance Privacy Policy:
All parties are expressly prohibited from the use of any recording device during a class presentation. In-person classes prohibit the use of camcorders, cell phones or any other audio and/or video recording devices. Online classes prohibit the use of video capture software or any other audio and/or video recording devices. The material covered in class is not to be recorded or rebroadcasted in any capacity as this constitutes a theft of intellectual property.
Course fee
You represent and agree that you possess the legal consent of your parent or guardian to enrol in a Course provided by Mr & Mrs Cloud; and You accept that your parent/guardian is responsible for the payment of the Course Fee
Course enrolment, commencement and duration
Course enrolment is complete when you have made a specified and agreed upon payment. Course commencement is effective from the registered first day of the course. The duration of the Course is as stated on the course page, welcome letter and/or advised at time of enrolment (Course Completion Date).
In the event that you do not complete the Course by the Course Completion Date, you may apply for an extension as detailed below. Otherwise, your enrolment will be cancelled by Mr & Mrs Cloud.
Payments
You may pay the Course Fee using a MasterCard, Visa, or American Express via the Mr & Mrs Cloud payment gateway, or by bank transfer.
If the credit or debit card is not issued in your name, you must have the permission of the cardholder to use their card to pay the Course Fee.
When your payment is confirmed, the Fee (minus any discounts or credit applied), will be deducted from your credit or debit card and a tax invoice will be available for download.
All monies are non-refundable once payment has been made. Payment of the Course Fee does not guarantee that you will achieve competency in the Course.
Any additional charges from the use of your credit card are dependent on your financial institution and are not the responsibility of Mr & Mrs Cloud.
Direct debit
To confirm enrolment in a Course you must complete an Enrolment Form and pay either a portion of the Course Fee or the Course Fee in full. If you enrol using our direct debit flexible payment plan, no certificates will be issued until you have provided full payment of the Course Fee. If payment is rejected under a direct debit payment plan due to insufficient funds in your account, Mr & Mrs Cloud reserves the right to deduct an additional dishonour fee from your account.
Mr & Mrs Cloud reserves the right to cancel your enrolment and withhold your Certificate/Statement of Attainment if full payment is not made.
Refunds
Refunds are only available prior to the Course Commencement. If the Course is cancelled 7 days prior to the Course Commencement date, you will receive 90% of tuition back unless agreed otherwise with Mr & Mrs Cloud. If the course has commenced, you may be eligible to hold the course credit for up to 12 months.
Privacy
Please refer to the Mr & Mrs Cloud Privacy Policy
Mr & Mrs Cloud responsibilities
Mr & Mrs Cloud has a responsibility to you to provide you with a Course that will assist you as much as possible in attaining competency. Mr & Mrs Cloud agrees to provide the following:
A tax invoice upon request;
Login details to access online Course Materials; Feedback where applicable on submitted assessment tasks; and
Upon satisfactory completion of the course (if applicable), issue a Certificate of Course Completion
Your responsibilities
As an Mr & Mrs Cloud student you agree to the following:
Accept these Terms and Conditions;
- Submit an enrolment form and pay the Course Fee (or deposit where applicable) by the agreed timeframe;
- Ensure that all information provided by you to Mr & Mrs Cloud is accurate;
- Notify Mr & Mrs Cloud of any contact changes (email, telephone, address etc).
- Advise Mr & Mrs Cloud of any difficulties or problems experienced by you with Mr & Mrs Cloud staff, procedures or training as soon as possible or within a reasonable time of an event or incident occurring;
- Participate in your Course cooperatively and courteously and not disrupt the class;
- Complete your Course assessments by the required date;
- Speak directly with your Course mentors for all matters relating to course materials, presentations, homework and class projects;
- Take responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output; and
- Not submit or claim as your own, work derived from other sources or work completed by another person.
Intellectual property
Intellectual property within the Course Materials, logos and other information available on the Mr & Mrs Cloud website, is owned by Mr & Mrs Cloud. You may not copy, reproduce, modify or adapt any or all of the Course Materials and other items made available to you by Mr & Mrs Cloud without the prior written consent of Mr & Mrs Cloud.
Disclaimers and limitation of liability
Mr & Mrs Cloud does not claim, represent or warrant that a Course or Course Materials are suitable for your purposes or are error free. The Courses and Course Materials are intended to be a learning aid in Australia,New Zealand,India,Singapore,USA and are not intended to be a substitute for your own study, completion of study assignments, work or class attendance.
All content provided by Mr & Mrs Cloud, including the information, names, images, pictures, logos and icons regarding or relating to Mr & Mrs Cloud, its products and services (or to third party products and services), is provided “as is” and on an “as available” basis.
To the extent permitted by law:
Mr & Mrs Cloud excludes all representations and warranties (whether express or implied by law) including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy;
Mr & Mrs Cloud does not guarantee the timeliness, completeness or performance of any aspect of the Courses, Course Materials or website content;
While Mr & Mrs Cloud endeavours to ensure that all content provided in every course is correct at the time of publication, no responsibility is accepted by or on behalf of Mr & Mrs Cloud for any errors, omissions or inaccurate content on the Course and Course Materials; and
Mr & Mrs Cloud does not warrant that Courses will be uninterrupted or error-free, that defects will be corrected, or that the Courses or website will be free of viruses or bugs.
General
Replace all previous representations, arrangements, understanding and agreements between you and Mr & Mrs Cloud;
Consist of the entire agreement between you and Mr & Mrs Cloud; and
Are governed by the laws of the State of New South Wales and the State of Victoria.
You and Mr & Mrs Cloud agree to submit to the non-exclusive jurisdiction of the courts of New South Wales and Victoria.
If any of these Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which they are intended to be effective, then, to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and conditions and the remaining Terms and Conditions shall survive and continue to be binding and enforceable.
You may not transfer any of your rights under these Terms and Conditions to any other person. Mr & Mrs Cloud may transfer our rights under these Terms and Conditions to another business.
Vouchers, discount codes & promotions
Mr & Mrs Cloud reserves the right to change the Terms and Conditions of a promotion at any time and change the validity of voucher codes at any time in the event of unforeseen circumstances.
The requirements of any promotion must be fulfilled within the specified expiry date otherwise Mr & Mrs Cloud reserves the right to withhold or withdraw a voucher, discount or promotion.
Payments processed during a promotional period, with a discount code or a voucher is non-refundable and may only be transferable to appropriate course credits or alternatives upon the written approval of Mr & Mrs Cloud’s management.
Survey Content
We may promote Mr & Mrs Cloud and its services using parts or all of the testimonials, feedback, ratings, comments and content you provide to us as part of the course surveys (referred to as “Survey Content”).
You grant Mr & Mrs Cloud authorisation to use your name in combination with Survey Content in any and all media in connection with Mr & Mrs Cloud’s promotional or non promotional efforts. Use may include -and is not limited to- Survey Content being displayed on Mr & Mrs Cloud’s website, landing pages, course guides, social media channels.
Mr & Mrs Cloud will include your name and picture as part of the Survey Content. You grant Mr & Mrs Cloud an irrevocable, perpetual, unrestricted, worldwide, non-exclusive, royalty-free license to copy, use, modify, publish, upload, distribute, transmit, publicly display and create derivative works from your Survey Content for any purpose without compensation to you, including for the purpose of promoting Mr & Mrs Cloud and its services.
You also acknowledge and agree that your Survey Content is non-confidential and non-proprietary.
User Content
Mr & Mrs Cloud may provide you and other Users with an opportunity to participate in message boards, chat rooms, forums and other communication features.
Mr & Mrs Cloud may also provide you and other Users with an opportunity to submit, post and make available visual or verbal content from your portfolio, articles you have written, personal project work you have developed on Mr & Mrs Cloud’s platforms, channels and touchpoints (referred to as “User Content”).
You represent and warrant that:
(i) you own and shall continue to own the rights to all User Content you make available or ask us to post through Mr & Mrs Cloud’s platforms, channels and touchpoints
(ii) the posting and use of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person or organisations;
(iii) the posting of your User Content on Mr & Mrs Cloud’s platforms, channels and touchpoints does not result in a breach of contract between you and a third party. (iv) you agree to pay all royalties, fees, and any other monies owing to any person as a result of posting your User Content on Mr & Mrs Cloud’s platforms, channels and touchpoints.
You also acknowledge and agree that your User Content is non-confidential and non-proprietary.
Contact
If you have any questions about these Terms and Conditions, please contact Mr & Mrs Cloud:
Mr & Mrs Cloud Pty Ltd | ABN 776 134 641 36
4,St.Andrews Dr,
Werribee, VIC 3030 Australia
Email: contact@mrandmrscloud.com